FREQUENTLY ASKED QUESTIONS
How does the process work?
First, we’d love to chat about your event – by phone or email, whichever you prefer. While we wait for photographs of our inventory to be added to our web site, we can share pictures with you offline based on what you are interested in. Once we know the number of guests, number/type of plates and glasses you need, and any servingware or décor you want, we'll send you a quote. When you are ready to make a reservation, we will send you a contract and ask that you sign and return it along with a 50% deposit.
Can I change my order once it is reserved?
Yes. You can increase or decrease the quantity and type of items in your order up to 14 days prior to your event; the amount of your remaining balance due will be adjusted accordingly. The ability to increase your quantities will be dependent on our available inventory at the time of your request.
When is payment due?
A 50% non-refundable deposit is due at the time of your reservation to secure the inventory on your chosen date. The remaining balance is due 14 days prior to your event.
How do delivery and pick-up work?
We can deliver and pick-up the rental items. The delivery fee is based on the event location and will be included on your proposal. If you prefer, you can also pick-up the rental items in Niwot, Colorado.
Do you set-up all the dishes and glassware on the tables?
We are happy to set-up the dishes and glassware for an additional set-up fee, which is based on the estimated time required for set-up. Depending on the type of event, the dishes and glassware are often managed by the caterer or an event stylist once they are delivered to the event location.
Do you have a minimum size order?
No. We love any size shindig.